Privacy Policy

Introduction

EZ-Way Porterville Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

Personal Information

When you request a quote or contact us for services, we may collect personal information including your name, address, phone number, email address, and property details. This information is necessary to provide you with accurate estimates and quality service.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, referring website, pages viewed, and the dates and times of your visits. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide and deliver the tree services you request
• Process payments and maintain business records
• Communicate with you about your service requests, appointments, and account
• Send you updates, promotions, and information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (such as payment processors)
• Law enforcement or regulatory agencies when required by law
• Other parties with your explicit consent

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookies through your browser settings, but disabling cookies may limit some features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business records and service history may be retained for tax and legal compliance purposes.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: